To be clear, the Great Wolf Lodge in my hometown offers a great product and the one night we went as a family, my kids really enjoyed it. The good news is that US-based Great Wolf Lodge locations now have the resort fee broken out and disclosed on the final checkout page. As with all aspects of our operation, we will continue to listen to our guests and make future modifications as needed.' Bottom Line We also modified the website’s booking engine to better articulate what services the resort fee provides, and display the resort fee separate from local and state taxes to better inform guests of these charges before requiring final payment.

We now have a consistent resort fee at all resorts with two exceptions - our resort in Niagara Falls because it is a franchise location and Southern California. Leveraging guest feedback, we decided to make modifications to our resort fees and how we communicate those fees on our website. TPG reached out to Great Wolf Lodge for comment and received the following statement: 'At Great Wolf Lodge we want to ensure every touchpoint we have with our guests is a positive one, and closely monitor guest feedback on all aspects of our business.

Groupon wolf lodge ca